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TERMS AND CONDITIONS

We are excited that you have decided to work with us. This relationship is conditional on your full acceptance of these Terms and Conditions. Please review the entire Terms and Conditions as outlined below, they affect your legal rights.

We rely on these Terms and Conditions in order to provide this website & services. Use of this website, as well as any purchases made, is conditional on full acceptance of the provisions within this document.

Do you use your own terms and conditions? Then your terms and conditions are explicitly rejected, in other words, declared inapplicable. Only the terms and conditions of Six Side Up apply.

Access of this website shall constitute full acceptance of all conditions and terms. If You (Hereinafter referred to as “You” or “User”) do not accept the terms do not access this website, or engage in any relationship with us.

This agreement is in effect as of 01-01-2024

**1. DEFINITIONS

a. “Seller”, “Six Side Up”, “us” and “we” are references to the owner of this website, Six Side Up, whose registered office is Jekerstraat 90, 1078MG Amsterdam. The Netherlands.

b. “Buyer”, “you” and “your” are references to the user or viewer of this website and purchaser of the Services from us;

c. “Services” mean the materials, courses, masterclasses, talks and any other digital products specified on the Seller’s invoice;

d. “Contract” means the contract between Seller and Buyer for the sale and purchase of the Services on www.ilonasix.com which incorporates this User Agreement;

e. “User Agreement” means these terms and conditions;f. “Website” and “Site” mean the www.ilonasix.com website and all related content and mobile applications;

g. “Materials” mean the information, resources, services, products, and tools we provide for you, either directly or indirectly through this Site.

2. GENERAL

This User Agreement may change at our discretion at any time. If we do modify the User Agreement, we will post notice at the top of this page stating the last date on which this User Agreement was modified and will provide you notice via email notification. Changes will be effective within fourteen (14) days of the change, except for changes required for legal reasons or new additions to the site, which will be effective immediately. Your continued use of the Site after the changes have been made constitute your acceptance of the changes.

All orders and purchases made through this Website are governed by this User Agreement. The purchase of services through the Website is strictly limited to parties who can lawfully enter into and form contracts on the Website in accordance with the laws of the jurisdiction of their residence. By entering this Website, you agree that you will access the content solely for your personal and non-commercial use. This User Agreement applies to the purchase of services and products from www.ilonasix.com only.

Six Side Up services are for sale strictly to individuals 18 years of age and older. Misrepresentation of a Buyer's age is not the responsibility of the Seller.

3. YOUR ORDER

Please read the following carefully about placing an order for Services on www.ilonasix.com:

In order to make purchases through the Website, the Buyer will be requested to register and provide personal details. In particular, Buyers must provide their real name, phone number, email address, date of birth, and other requested information as indicated.

When ordering items, you as the Buyer will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct, and you confirm that you are the person referred to in the billing information provided.

When an order is made online, the order confirmation issued by the company clearing the credit/debit card payment does not constitute acceptance of your order by us. We reserve the right to check any discrepancies, and an order will only be processed when it is verified by us to be accurate and within the guidelines set forth in this User Agreement.

All orders are subject to acceptance and availability. We reserve the right not to accept the Buyer's order in the event, for example:

• we are unable to obtain authorization for payment; or

• the item ordered is out of stock; or

• the order placed is incomplete or inaccurate due to technical or other reasons beyond our control. In such cases, an order placed by the Buyer will not be accepted, and the Contract between Buyer and Seller will not be formed.

The Website displays services, which form its collection. They are normally services that are available for enrollment, however, on occasion, certain services that are in particularly high demand may reach capacity quickly. Should this be the case, you can contact our customer care department at team@ilonasix.com who will be happy to add your details to the waiting list and contact you should the service again become available to arrange enrollment.

Please note once your order has been accepted and paid no refunds can be made or requested. ALL SALES ARE FINAL.

If you purchase a course that is advertised as 'lifetime access,' it means that access will be granted for as long as Six Side Up exists, or until Six Side Up decides to remove the course from online availability.

In the event that Six Side Up decides to discontinue offering the course and removes it from online availability, you will be notified in advance so that you have sufficient time to complete the course.

4. PRICE

Prices shown on the Website are in Euro’s (EUR). All prices and offers remain valid and as advertised from time to time. The price of a product displayed on the Website at the time the order is accepted will be honored. Offering a service for a specific price does not guarantee that it can be purchased later for the same price.

5. PAYMENT

Payment for Service must be made at the time the order is placed through this Website. Payment can be made by iDEAL, Cards, PayPal, Apple Pay, Wallet. In all cases, the Contract between Buyer and Seller will not be completed and delivery will not occur until we are satisfied that the payment has cleared. If the issuer of the Buyer’s payment card refuses to authorize payment to the Seller, we will not be liable for any delay or non-delivery.

All credit card transactions on this site are processed using a secure online payment platform that encrypts your card and/or banking details in a secure host environment. The Seller does not hold any credit card details on our Website or in our customer database.

6. DELIVERY

Please carefully review the following guidelines before accessing our services to ensure a smooth experience:

a. Six Side Up will provide you with an estimated start date for the service, but please note that these estimates are not guaranteed. While we strive to meet estimated timelines, the nature of service delivery may vary. We appreciate your understanding in this matter.

b. Upon purchase, Six Side Up will make arrangements for service delivery to the email address provided during the checkout process. It is imperative that you provide a correct and valid email address to ensure successful delivery of the service.

c. Responsibility for the service passes to you upon commencement of the service by Six Side Up.

7. REGISTRATION

In order to shop on this site all users must be registered. The details provided are saved in our database in order to process the order and to facilitate and speed up future purchases. Please see our Privacy Policy for more details regarding how Six Side Up manages this information.

8. OPT-IN OPT-OUT POLICY

Users of this site may access, amend or delete any data filled in on the registration form at any time; either in writing, or via email at team@ilonasix.com.

We may from time to time contact you by email with information on new products and services; special discounts or other information we believe may be of interest to you. Any email we send you will contain an easy unsubscribe link from all future email communications. Please see our Privacy Policy for more information.

9. CANCELLATION AND REFUNDS

ALL SALES ARE FINAL.

Orders cannot be cancelled after an order has been processed.

We do not issue refunds in the event you changed your mind or believed the course was not successful or useful to you.

10. RESPONSIBLE USE AND CONDUCT

By accessing and using the services provided on this website, you agree to the following:

a. You acknowledge that all services provided on this website are for your personal use only and may not be shared, distributed, or reproduced without the express permission of Six Side Up.

b. You agree not to share, distribute, or otherwise provide access to the purchased services to any third party without prior written consent from Six Side Up.

c. You may not use any robot, spider, other automatic device, or manual process to monitor or copy this Web Site or the Content.d. You agree not to record, film, copy, modify, reproduce, republish, distribute, display, or transmit for commercial, non-profit or public purposes or otherwise capture any portion of the materials, courses, or masterclasses provided on this website, and you further agree not to upload, post, or distribute any such recordings on the internet or any other platform without the express permission of Six Side Up.

e.You agree to keep confidential all information learned from our relationship, this shall be deemed to include, but not be limited to, all techniques, tools, and methods, and you will not use the information other than for your own personal use.

f. Any unauthorized sharing, distribution, reproduction, recording, or uploading of the materials, courses, or masterclasses provided on this website may result in legal action, including but not limited to civil damages and injunctive relief.

g. You acknowledge that Six Side Up retains all rights, title, and interest in and to the services, materials, courses, and masterclasses provided on this website, including all intellectual property rights.

h. You agree to use the materials, courses, and masterclasses provided on this website solely for lawful purposes and in accordance with these terms and conditions.

i. You hereby agree that:

1. Any warranty, express or implied, shall be voided by improper use.

2. In order to access our Materials, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Materials. You agree that any information you provide will always be accurate, correct, and up to date.

3. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Materials. Accordingly, you are responsible for all activities that occur under your account/s.

4. Accessing (or attempting to access) any of our Materials by any means other than through the means we provide, is strictly prohibited.You specifically agree not to access (or attempt to access) any of our Materials through any automated, unethical or unconventional means.

5. Engaging in any activity that disrupts or interferes with our Materials, including the servers and/or networks to which our Materials are located or connected, is strictly prohibited.

6. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Materials is strictly prohibited.

7. You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

j. We may provide various open communication tools on this Website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:

i. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;

ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;

iii. Contains any type of unauthorized or unsolicited advertising;

iv. Impersonates any person or entity, including any Six Side Up employees or representatives. We have the right at our sole discretion to remove any content that we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you postcontent that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.

k. We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn't violate or infringe on any 3rd party copyrights or trademarks, becomes the property of Six Side Up, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Materials. All information provided as part of our registration process is covered by our Privacy Policy.

l. You agree to not develop a similar course or masterclass within the twelve (12) months following your start of a course or masterclass or completion of a course or masterclass, whichever is longer.

11. LIMITATION OF WARRANTIES

By accessing and using the materials, courses, and masterclasses provided on this website, you understand and agree that:

a. Six Side Up makes no guarantees or warranties regarding the success, outcomes, or results that may be achieved through the use of our materials, courses, or masterclasses. Results may vary based on individual effort, skill level, and external factors beyond our control.

b. Six Side Up shall not be held liable for any loss, damages, or adverse consequences arising from the use of our materials, courses, or masterclasses, including but not limited to financial loss, business interruption, or personal injury.

c. Any testimonials, success stories, or examples provided on this website are for illustrative purposes only and do not constitute a guarantee of similar results for all users.

d. You acknowledge and agree that the decision to use our materials, courses, or masterclasses is solely at your own risk, and Six Side Up shall not be liable for any dissatisfaction, disappointment, or lack of results experienced by users.

e. Six Side Up disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. By using this Website, you understand and agree that all services, products and Materials we provide are "as is" and "as available". This means that we

do not represent or warrant to you that:

i) the use of our Services, Products and Materials will meet your needs or

requirements;

ii) the use of our Materials will be uninterrupted, timely, secure or free from errors;

iii) the information obtained by using our Materials will be accurate or

reliable; and

iv) any defects in the operation or functionality of any Materials we provide will be repaired or corrected.

Furthermore, you understand and agree that:

v) any content downloaded or otherwise obtained through the use of ourMaterials is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content;

vi) no information or advice, whether expressed, implied, oral or written, obtained by you from Six Side Up or www.ilonasix.com or through any Materials we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement;

vii) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND TO THE EXTENT NOT COVERED UNDER THE APPLICABLE PRODUCT WARRANTY, SIX SIDE UP EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WHETHER RELATED TO USE OF THIS WEBSITE OR SIX SIDE UP PRODUCTS OR SERVICES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SIX SIDE UP OR THROUGH ANY SIX SIDE UP PRODUCT OR SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN; andviii) SIX SIDE UP DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICE OR ANY HYPERLINKED WEBSITE OR SERVICE, AND SIX SIDE UP WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Six Side Up and its parent company, subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, liabilities, damages, losses, obligations, costs or debt, expenses (including reasonable attorney’s fees), regulatory penalties and enforcement actions arising out of or in connection with: (i) your use of and access to any products or services, or this Website, including any data or content transmitted or received by you; (ii) your violation of any term of this User Agreement; (iii) your violation of any third- party right, including without limitation any right of privacy or intellectual property rights; (iv) your violation of any applicable law, rule or regulation; (v) any content that is submitted via your account including without limitation misleading, false, or inaccurate information; (vi) your willful misconduct; or (vii) any other party’s access and use of the Website with your unique username, password or other appropriate security code.

13. LIMITATION OF LIABILITY

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. Six Side Up will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Materials, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

14. INTELLECTUAL PROPERTY

All content and materials available on Six Side Up, including but not limited to video’s, photographs, text, graphics, website name, code, images and logos are the intellectual property of Six Side Up, and are protected by applicable copyright and trademark law. Any inappropriate use, including butnot limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Six Side Up.

15. TERMINATION OF USE

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our Website and Materials with or without notice and for any reason, including, without limitation, breach of this User Agreement. This does not create a right to compensation.

Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Materials we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information. You may also be excluded from future participation in other courses. In these cases, there is no obligation to refund. This does not create a right to compensation because Six Side Up has fulfilled the agreement and there is no breach of contract.

16. Force Majeure

A situation of force majeure may prevent Six Side Up from performing the agreement. If such a situation arises, Six Side Up will notify you thereof as soon as possible.

In the event of force majeure, Six Side Up shall suspend the performance of the agreement. This means that Six Side Up temporarily will not carry out its activities. The duration of this suspension depends on the duration of the force majeure situation.

If this situation lasts longer than one month, then both parties may decide to terminate the agreement without incurring any obligations to the other party or requiring the completion or performance of any acts. For this termination, there is no need for judicial intervention.

Force majeure includes situations such as, but not limited to: pandemics or epidemics, illness of Six Side Up, government measures, (civil) war or threat thereof, riots, terrorism, fire, water damage, flooding, and strikes. These are situations that are beyond the control or risk sphere of Six Side Up. Disruptions or other force majeure situations at Six Side Up's suppliers also qualify as force majeure for Six Side Up.

17. GOVERNING LAW, JURISDICTION, and VENUE

This Website is controlled by Six Side Up from our offices located in Amsterdam, The Netherlands. It can be accessed by most countries around the world. As each country has laws that may differ from those of The Netherlands, by accessing our Website, you agree that the Dutch statutes and Dutch law will apply to all matters relating to the use of this Site and the purchase of any products or services through this Site.

If a dispute arises between us, we will first make maximum efforts to find a solution without involving a court. If unsuccessful, the dispute must be submitted to the competent court of the district where Six Side Up is

located, unless provided otherwise by statutory regulations.

Various statutes establish different statutes of limitations. In deviation from this, you and Six Side Up agree that all claims you may have arising under this User Agreement must be brought against Six Side Up within one (1) year from the event occurring that gives rise a claim. Any claim brought after one (1) year is void.

18. COMPLAINTS

If you have a complaint about a course, please report it no later than fourteen (14) calendar days after gaining access to the course.

Complaints must be reported by email to team@ilonasix.com, accompanied by substantiation. Six Side Up will then handle the complaint and seek a solution.

Six Side Up has the right to remedy any defect identified by you.

Filing a complaint does not suspend your payment obligation.

19. ENTIRE AGREEMENT

This User Agreement and the Privacy Policy constitutes the entire and exclusive understanding and agreement between Six Side Up and you.

January 2024